Privacy Policy

Introduction

Heather Krimsly, LCSW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

HIPAA Compliance

As a licensed healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected health information (PHI) collected during the course of treatment is kept confidential and secure in accordance with HIPAA regulations. Please refer to our Notice of Privacy Practices, provided at intake, for detailed information about how we handle your PHI.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide through our contact forms or when scheduling appointments.
• Health Information: Information related to your mental health, treatment history, and other clinical information provided during the course of therapy.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our counseling services
• Respond to your inquiries and communicate with you
• Schedule and manage appointments
• Process billing and insurance claims
• Comply with legal obligations
• Improve our website and user experience

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your written consent
• To comply with legal obligations or court orders
• To protect the safety of you or others in emergency situations
• With insurance companies for billing purposes (with your authorization)
• With other healthcare providers involved in your treatment (with your authorization)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Receive a copy of your health records

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: